This Privacy Policy explains how Dream Steps Technologies Pvt. Ltd. (“Dream Steps,” “we,” “us”) collects, uses, and protects information when you visit thedreamsteps.com or engage us for work. We are an engineering and design company based in Noida, India, working with clients across the UK, US, Europe, the Middle East, and elsewhere, and we take the privacy of the people who contact us seriously.
By using this website or contacting us through it, you agree to the handling of information described here. If you do not agree with this policy, please do not use the website.
Information we collect
We collect information you provide to us directly — principally when you complete the contact form or email us. This typically includes your name, email address, company name, location, and the details of the project or enquiry you describe. You choose what to include; only your name and email are required to reach us.
We also collect a limited amount of information automatically when you visit the website, such as your browser type, device type, approximate location derived from your IP address, the pages you view, and how you arrived at the site. This is standard analytics information used to understand how the website is used and to keep it working well.
How we use your information
We use the information you provide to respond to your enquiry, to prepare proposals, to communicate with you about a potential or active engagement, and to provide the services you ask us for. We use the automatically collected information to operate, maintain, secure, and improve the website. We do not sell your personal information, and we do not use it to serve advertising.
Cookies and similar technologies
This website uses a small number of cookies and similar technologies. Some are strictly necessary for the site to function. Others, where used, help us understand site usage through analytics. We do not use cookies to build advertising profiles. Most browsers let you refuse or delete cookies through their settings; doing so will not prevent you from reading the site, though it may affect minor functionality. Where required, we will ask for your consent to non-essential cookies before they are set.
How we share information
We share personal information only where it is necessary and appropriate: with trusted service providers who help us operate the website or our business (for example, hosting, email, and analytics providers), under appropriate confidentiality terms; where required by law, regulation, or valid legal process; and to protect the rights, safety, or property of Dream Steps, our clients, or others. We do not sell or rent personal information to third parties.
Data retention
We keep personal information only for as long as it is needed for the purpose it was collected for — to respond to an enquiry, to deliver and account for an engagement, and to meet our legal and record-keeping obligations — after which it is deleted or anonymised. Retention periods vary depending on the nature of the information and the relationship.
Your rights
Depending on where you are located, you may have rights over the personal information we hold about you — including the right to access it, to ask us to correct or delete it, to object to or restrict certain processing, and to request a copy of it. To exercise any of these rights, contact us at info@thedreamsteps.com and we will respond within the time required by applicable law. You also have the right to complain to your local data protection authority.
Data security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access — including access controls, encryption in transit, and limiting access to those who need it. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
International data transfers
Dream Steps is based in India, and information you provide will be processed in India and, through our service providers, potentially in other countries. Where information is transferred across borders, we take steps to ensure it remains protected to a standard consistent with this policy and with applicable law.
Children’s privacy
This website is intended for businesses and adults. It is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or about how we handle your information, contact us at info@thedreamsteps.com, by phone on +91 120 454 3040, or by post at Dream Steps Technologies Pvt. Ltd., Unit 404, 4th Floor, iThum Tower B, Sector 62, Noida, Uttar Pradesh 201301, India.